Give one of your active numbers to another ZEDSMS user. The days left on the number go with it.

Before you start

  • The number is active. Expired numbers cannot be transferred. Reactivate it first.
  • The other person has a ZEDSMS account. You need their ZEDSMS ID or email.
  • Be careful: you lose access at once and it cannot be undone.

Steps

  1. Click My Numbers, then click the number. Step 1
  2. Click Manage, then click Transfer number (it says Move to another user). Step 2
  3. Type the person's ZEDSMS ID or email in Recipient ZEDSMS ID or email. Step 3
  4. Read the yellow warning. Click Transfer. Or click Cancel to stop. Step 4
Using a phone? See the same steps on a small screen

Step 1

Step 1 on a phone

Step 2

Step 2 on a phone

Step 3

Step 3 on a phone

Step 4

Step 4 on a phone

Good to know

  • The number and its remaining days move to the other person.
  • You lose access immediately. This cannot be undone.
  • No fee is shown on the screen.
  • A message says the number was transferred to the person.

Common problems

  • Expired numbers can't be transferred — reactivate it first Open the number and click Reactivate, then try again.
  • Failed to transfer number / Number transfer failed: … The reason is shown after the colon. Check the ID or email. You cannot transfer to yourself.

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