See every top-up, purchase and transfer on your account, and save the list as a file.

Before you start

  • You are signed in.

Steps

  1. Click Transactions in the left menu. On a phone, open the menu first. Step 1
  2. Click All, Incoming or Outgoing to filter the page you are looking at. Step 2
  3. Click Export CSV to download the list as a file. Step 3
  4. Use the page numbers at the bottom to see older items. Step 4
Using a phone? See the same steps on a small screen

Step 1

Step 1 on a phone

Step 2

Step 2 on a phone

Step 3

Step 3 on a phone

Step 4

Step 4 on a phone

Good to know

  • Each row shows the date, action, description, amount and status. Phones show it as a list.
  • Status can be Pending, Complete, Partial or Declined.
  • Incoming money is green with a plus. Outgoing money has a minus.
  • Each item has a reference. Click the copy icon. Support will ask for it if you need help.
  • The filters and Export CSV work on the page you are looking at, not on all pages.

Common problems

  • No transactions yet — top-ups, purchases and transfers appear here You have not done anything yet.
  • Could not load transactions Click Retry.
  • No incoming entries on this page. Try another page or click All.

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